Privacy Policy

Last updated: January 14, 2026

Starwest Techno LLP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starwesttechno.com and use our PdfRenderPro API service ("Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: When you subscribe to PdfRenderPro through RapidAPI, you provide information to RapidAPI (not directly to us), including name, email, and payment details.
• Support Inquiries: When you contact us for support, we collect your name, email, and any information you choose to provide.
• API Usage Data: Your API requests, including templates, data, and generated documents, are processed to provide the Service.

1.2 Automatically Collected Information

• Log Data: IP addresses, browser type, operating system, API request timestamps, and response codes.
• Usage Analytics: API call frequency, endpoint usage, error rates, and performance metrics.
• Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

• To provide, operate, and maintain the PdfRenderPro API Service
• To process your API requests and generate PDF documents
• To improve, personalize, and expand our Service
• To understand and analyze how you use our Service
• To develop new products, services, features, and functionality
• To communicate with you for customer service, updates, and marketing purposes
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations and enforce our Terms of Use

3. Data Processing and Storage

3.1 API Data Handling

Transient Processing: Data submitted to PdfRenderPro API (HTML, templates, JSON data) is processed in-memory and is not permanently stored. PDF outputs are generated on-demand and delivered directly to your application.

Temporary Caching: For performance optimization, we may temporarily cache generated PDFs for up to 24 hours. Cached data is encrypted and automatically deleted.

3.2 Log Retention

API request logs (excluding document content) are retained for 90 days for debugging, analytics, and security purposes.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

• RapidAPI: Subscription management, billing, and API key authentication
• Cloud Infrastructure Providers: Hosting and content delivery services
• Analytics Services: Website and API usage analytics

4.2 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/HTTPS) and at rest for sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure coding practices and input validation
• Incident response and breach notification procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, or delete your personal information. Contact us at support@starwesttechno.com to exercise these rights.

6.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

6.3 Opt-Out

You may opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.

6.4 Cookies

You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some features may not function properly without cookies.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

11. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to be informed about data collection and use
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

12. CCPA Compliance (California Users)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties.